Y OU T U B E

Client Chat Questions

Hey hey, below is a run down of what I’ll be asking on our video call.

Introducing yourself, what you do and how long you’ve had your business.

What made you feel like it was time to create or update your website?

• were you clear on what you needed at that point or still figuring things out?

What was going through your mind when you decided to work with someone instead of doing it yourself?

• what felt important to you when choosing who to work with?

Before we started, what did you think the process would involve?

How did the first conversation / discovery call feel and what clarity did it give you (if any)?

Once we got into the process, what surprised you about it?

• especially around how much clarity it gave you about your business, offer, or message

What was it actually like going through the brand/website process with someone guiding you through it?

• what felt easy or supportive?

• what felt stretching or deeper than you expected?

Now that you have your website, what feels different for you in your business?

• clarity, confidence, how you talk about what you do, how clients find you

And zooming out — what’s business been like for you since then, honestly?

• what’s something you’ve learned that you didn’t expect?

• what would you say to someone who feels unclear but knows they need “something” like this?